MegaPari Privacy Policy
This document explains how personal data is collected, the purposes of processing, the protection measures in place, the circumstances for disclosure, and how information is deleted. It applies to all online services offered to users in Morocco. Use of personal information is based on user consent where required by law. The policy also outlines legal bases that may apply in addition to consent and provides a summary of user rights.
Privacy and Data Protection
- Personal data collected:
- Identity and contact details: full name, date of birth, nationality, address, email, phone number.
- Account information: username, preferences, responsible gaming settings, verification results, KYC document copies where required.
- Transaction data: deposits, withdrawals, payment method tokens, billing information provided by payment providers.
- Usage data: gameplay and wagering history, session logs, device identifiers, IP address, browser and operating system, approximate location, cookies.
- Communications: support inquiries, complaints, and correspondence records.
- Why this information is collected:
- To provide and maintain services and user accounts.
- To verify identity and age, prevent fraud, and meet anti money laundering obligations.
- To process payments and resolve disputes.
- To improve websites and apps through analytics and testing.
- To meet legal and regulatory requirements in Morocco and other applicable jurisdictions.
- Protection measures:
- Encryption in transit using TLS and at rest for sensitive records.
- Access controls, role-based permissions, and logging.
- Data minimization and pseudonymization where feasible.
- Secure development practices, vendor due diligence, and incident response procedures.
- Payment data handled under PCI DSS by certified providers.
- User rights:
- Access to personal information and a copy of the data.
- Correction of inaccurate or incomplete records.
- Deletion where retention is not legally required.
- Restriction or objection to certain processing.
- Withdrawal of consent at any time where consent is the legal basis.
- Portability where applicable.
- Legal compliance:
- The platform processes personal data in line with Morocco Law 09-08 and guidance from the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP).
- Processing also follows core principles of the GDPR where applicable, including lawfulness, fairness, transparency, purpose limitation, and data minimization.
How to exercise rights
- Submit a request through the account help center or the contact details available on the website.
- Verification of identity may be required before actioning a request.
- A response is provided within legally required timeframes under Morocco law and other applicable regulations.
Use of Collected Information
- Account and service delivery:
- Create and administer user accounts, provide online gaming and sportsbook services, enable preferences, and support responsible gaming tools.
- Payments and transactions:
- Process deposits and withdrawals, detect suspicious activity, and prevent fraud and chargebacks.
- Safety and integrity:
- Conduct security checks, monitor for abuse, and maintain platform reliability.
- Improvement and analytics:
- Analyze usage to improve performance, fix issues, and enhance user experience on websites and apps.
- Marketing and communications:
- Send service messages. Marketing communications are sent based on consent or legitimate interests, subject to opt-out at any time.
- Compliance:
- Meet anti money laundering, counter terrorism financing, tax, accounting, and recordkeeping obligations.
Legal bases include consent, performance of a contract, legitimate interests, and compliance with legal obligations. Processing is conducted in a lawful, fair, and transparent manner.
Access to Information
- Access and updates:
- Users can review and update profile details in account settings and may request a copy of their data.
- Corrections:
- Submit a request to correct inaccurate information. Verification steps may be required.
- Deletion:
- Request deletion of personal data that is no longer needed for the purposes collected and is not required to be retained by law.
- Process:
- Requests can be submitted through the help center or the contact details on the website. A response is provided within applicable legal deadlines.
By using MegaPari, users consent to security checks for risk management and to payment data processing by payment service providers for transactions, fraud prevention, and legal compliance.
Protection of Children’s Privacy
- The platform and services are intended for adults aged 18 and over only.
- Age cannot be confirmed without supporting documents during KYC checks.
- If a parent or legal guardian informs the operator that a minor has provided personal information, the account will be closed and the information deleted where possible and lawful.
International Data Transfers
Personal data may be stored or processed in jurisdictions outside Morocco where service partners, payment providers, or support teams operate. Using the site indicates consent to such transfers where required by law. Appropriate safeguards are applied, including contractual protections and confidentiality obligations. Partners are required to protect the information and use it only for the agreed purposes.
Legal Disclaimer
The rules in this document may be supplemented by disclaimers or notices that clarify the scope and effect of the policy. Such disclaimers apply once a user accepts the policy by signature, online acceptance, or other form of accession recognized by law. If any part conflicts with mandatory legal requirements, the applicable law prevails.
Use of Cookies
Cookies are small text files placed on a device by websites to store information. They are used for statistics, behavior analysis, personalization, and site improvement. Categories include essential, functional, analytics, and advertising cookies. The standard retention period is 1 year unless a shorter period is required for a specific purpose. Users can manage cookie preferences through the cookie banner or browser settings, noting that essential cookies are necessary for core services.
Acceptance of Privacy Policy
Use of the site and services signifies full acceptance of this Privacy Policy. The current version published on the website prevails over any prior version. Continued use after an update indicates acceptance of the revised terms.
Third-Party Privacy Practices
Personal data may be shared as permitted by law and as needed to provide services. Typical recipients include:
- Payment processors and banks.
- Identity verification and KYC/AML screening providers.
- Fraud prevention and risk management partners.
- Customer support, IT, hosting, and cloud service vendors.
- Regulators, law enforcement, courts, and dispute resolution bodies.
- Marketing and analytics providers, only where lawful and subject to opt-out.
If specific third parties are not listed on the site, users are informed of the purpose and scope of sharing where legally required. Providing data for a transaction or verification is treated as consent to processing by those parties for that purpose.
Links to Other Websites
The site may contain links to external websites that follow their own privacy policies. The operator is not responsible for how those websites collect, use, or protect information. Users should review the privacy policies of external sites and exercise caution when sharing personal data.